How can i deactivate all package my etisalat sim online
You can usually deactivate Etisalat packages online through the My Etisalat UAE app or the Etisalat website by checking your active subscriptions and unsubscribing from the ones you do not want. The official help page also notes that the Monthly Combo pack can be deactivated by dialling 1706# and choosing Combos.
Online steps
- Open the My Etisalat UAE app and log in.
- Go to Profile or Manage.
- Open Subscriptions / Services / Active offers.
- Select the package you want to stop.
- Tap Unsubscribe , Deactivate , or Cancel and confirm.
If you want everything removed
Etisalat support content and recent guides say you can also review and cancel active services through the app, website, or customer care, and some sources mention SMS or shortcode methods for stopping subscriptions. One guide specifically mentions *123# for stopping services and *170# for auto- renewal cancellation, while other sources mention checking third-party services through *101#. Because package and shortcode options can vary by service type, the safest move is to use the app first and remove each active subscription one by one.
Important note
If the package is tied to a postpaid line, you may need to clear any outstanding balance before cancellation is allowed, according to a 2026 guide. If you only want to stop unwanted recurring charges, focus on unsubscribing from the active add-ons and auto-renewals rather than closing the SIM line itself.
Support option
If the app does not show the package or will not cancel it, Etisalat support and third-party guides mention customer care as a fallback option. For a quick check, open the app and look for anything listed under active subscriptions, add-ons, or services, then cancel each item individually.
| Method | What it does |
|---|---|
| My Etisalat UAE app | Shows active subscriptions and lets you unsubscribe them |
| Shortcode | \\*170\\*6# may deactivate Monthly Combo packs |
| Customer care | Useful if the app or shortcode does not work for your package |