US Trends

how many customers does verizon have

Verizon serves over 100 million wireless customers in the US, with total connections nearing 400 million as of late 2024 data.

Latest Figures

Verizon's most recent detailed metrics show 374.7 million total connections in 2024, down slightly from 380 million in 2023 amid industry shifts. Wireless retail postpaid customers hovered around 134.8 million that year, reflecting steady retention despite competition from T-Mobile and AT&T. Fixed Wireless Access (FWA) hit 5.1 million subscribers by mid-2025, with residential at 3.07 million—but growth slowed to just 164,000 adds in Q2 2025, signaling market saturation in some areas.

Historical Trends

Here's how Verizon's connections have evolved, pulled from public financial tables—notice the peak around 2022 before a modest dip:

Year| Total Connections (millions)| Wireless Retail Postpaid (millions)| Churn Rate (%)
---|---|---|---
2021| 366.6| 133.6| 52.25
2022| 379.7| 136.8| 39.40
2023| 380.3| 134.0| 40.15
2024| 374.7| 134.8| 38.90
1| | |

This table highlights Verizon's resilience; they've held the top spot in US wireless for years, even as prepaid and IoT segments fluctuate wildly.

Breakdown by Segment

  • Wireless Retail : Core strength at ~113-120 million postpaid phones, per older snapshots—think families, businesses locking in multi-line plans.
  • FWA Growth Story : From launch in 2022, it exploded to 5+ million by 2025, targeting homes ditching cable. CEO Hans Vestberg eyes 8-9 million by 2028 , but analysts note the "striking" residential slowdown.
  • Other : Broadband, enterprise, and legacy wireline add tens of millions, though exact 2026 totals aren't public yet—forums buzz about minor losses to cheaper rivals.

Why Numbers Vary

Exact "customers" depends on definition: active accounts, retail postpaid, or total connections (including IoT devices)? Verizon doesn't always break out precise 2026 figures publicly, and Reddit threads speculate losses to T-Mobile's pricing wars. For the freshest scoop, check their Q4 2025 earnings soon—trending chatter pegs wireless steady above 140 million retail amid 5G pushes.

TL;DR : ~375 million total connections, 135 million wireless retail postpaid as of 2024—FWA at 5.1M and climbing slower.

Information gathered from public forums or data available on the internet and portrayed here.