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how to check Epicor piot environment version

To check the Epicor pilot environment version , open Kinetic and go to Help and Support Center > About; the version number is shown there in the About section. In Classic view, the equivalent was under Help > About.

What to look for

  • In the Pilot environment, the About page should show the full Kinetic build/version currently deployed there.
  • If you’re comparing environments, Pilot and Third may be on a newer release than Live during upgrade windows.
  • If you need the exact version for support, that is the number Epicor support typically asks for.

Quick path

  1. Log into the Pilot tenant/environment.
  2. Click Help and Support Center.
  3. Open About.
  4. Read the version string shown there.

Note on environment naming

Epicor cloud customers often have multiple environments such as Live , Pilot , and Third , and their versions can differ during staged upgrades.

TL;DR: Use Help and Support Center > About in the Pilot environment to see the version.