how to transfer tickets on ticketmaster

June 28, 2026

To transfer tickets on Ticketmaster, you’ll use Ticket Transfer , which lets you send some or all of your tickets securely to someone else for free in most cases.

Quick Scoop

You can transfer most (but not all) Ticketmaster tickets; if transfer is blocked, it’s usually because the event organizer disabled it.

You can send tickets via email or mobile number, and the other person must accept them before they become theirs.

Once accepted, your original ticket is no longer valid for entry, and you’ll see the status as “sent” or “accepted” in your account.

Step‑by‑Step: Transfer via Ticketmaster App

Open the Ticketmaster app and sign in to your account.

Go to My Tickets/My Events and select the event you want to transfer.

Tap Transfer.
- If you see a message that transfer isn’t available, the organizer hasn’t enabled it for that event or ticket type.

Ticketmaster may send you a one‑time code by text; enter the code and tap Confirm to verify your identity.

Select which ticket(s) you want to send (you can usually send one, some, or all).

Tap Transfer To and enter the recipient’s email address or mobile number; you can optionally add a short note.

Tap Transfer Ticket to finalize.

After this:

Your order will show those tickets as sent , and you may see a transfer history with pending/accepted status.

You’ll get an email once the recipient accepts the tickets.

Step‑by‑Step: Transfer on Ticketmaster Website

Go to the Ticketmaster website and sign in to your account.

Open My Tickets/My Events and select the order for the event.

Click Transfer (sometimes accessed via a … or similar button on the order).

If prompted, complete the SMS verification with a one‑time code and click Confirm.

Select the ticket(s) you want to move to someone else.

Enter the recipient’s email or mobile number and optional message.

Click Send/Confirm to complete the transfer.

Some fans prefer the website because it can make selecting multiple tickets at once easier than the app.

When You Can’t Transfer Tickets

Sometimes you’ll run into a wall when trying to figure out how to transfer tickets on Ticketmaster because of restrictions:

Organizer restrictions : The artist, team, or venue may block transfers for some or all seats (common for high‑demand or anti‑scalping shows).

Ticket type limits : Certain special offers, fan‑club tickets, or extras (like parking or merch vouchers) may be non‑transferable.

Region‑specific rules : Different country sites (.ca, .co.uk, .ie, etc.) can have slightly different rules and wording, but the logic is the same.

If transfer should be allowed but you see an error, Ticketmaster has a troubleshooting section that walks through common issues for senders and recipients.

Extras, Add‑Ons, and SafeTix

Extras/add‑ons : For some markets, you can transfer eligible add‑ons (like parking or VIP extras) from the My Extras section of your order by clicking Transfer , then entering the recipient’s details.

If an extra is greyed out, it can’t be transferred.

SafeTix (mobile‑only tickets) : These show up as dynamic barcodes on your phone and are designed to be transferred, not screenshotted; the receiver must accept them via their own Ticketmaster account.

Example: You buy four SafeTix for a concert and want to send one to a friend—select just that one seat in the transfer flow and send it to their email; they accept, and your remaining three stay in your account.

Quick HTML Table: Key Points for How to Transfer Tickets on Ticketmaster

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<table>
  <thead>
    <tr>
      <th>Step/Aspect</th>
      <th>What to Do</th>
      <th>Important Notes</th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td>Access tickets</td>
      <td>Sign in & open My Tickets/My Events for the right order (app or web).</td>
      <td>Website and app flows are very similar across regions.[web:1][web:3][web:5][web:7][web:9]</td>
    </tr>
    <tr>
      <td>Check transfer eligibility</td>
      <td>Look for a Transfer button on the order or ticket.</td>
      <td>If you see a message that transfer is disabled, it’s controlled by the event organizer.[web:1][web:5][web:6][web:8]</td>
    </tr>
    <tr>
      <td>Security verification</td>
      <td>Enter the one‑time SMS code if prompted, then confirm.</td>
      <td>Helps protect your account before tickets are moved.[web:1][web:5][web:7][web:9]</td>
    </tr>
    <tr>
      <td>Select tickets</td>
      <td>Choose one, some, or all tickets in the order.</td>
      <td>On web, it’s often easier to multi‑select multiple seats at once.[web:1][web:2][web:3][web:7][web:9]</td>
    </tr>
    <tr>
      <td>Enter recipient details</td>
      <td>Type their email or mobile number and add an optional note.</td>
      <td>Make sure details are correct; that’s where the claim link goes.[web:1][web:3][web:5][web:7][web:9]</td>
    </tr>
    <tr>
      <td>Finish transfer</td>
      <td>Tap/click Transfer Ticket or Send/Confirm.</td>
      <td>Your account will show tickets as sent; you’ll receive an email when accepted.[web:1][web:3][web:5][web:7][web:9]</td>
    </tr>
    <tr>
      <td>After acceptance</td>
      <td>Recipient adds the ticket to their Ticketmaster account.</td>
      <td>Your original ticket is no longer valid for entry once successfully transferred.[web:1][web:3][web:5][web:7][web:9]</td>
    </tr>
    <tr>
      <td>Extras/add‑ons</td>
      <td>Use the My Extras section and click Transfer if available.</td>
      <td>Greyed‑out extras are not transferable.[web:1][web:3][web:5]</td>
    </tr>
    <tr>
      <td>Troubleshooting</td>
      <td>Check Ticketmaster’s help for transfer issues.</td>
      <td>Includes specific guidance for technical errors and blocked transfers.[web:6][web:8]</td>
    </tr>
  </tbody>
</table>

Mini Forum‑Style Take

“Is it safe to transfer tickets on Ticketmaster or will I lose my seats?”

Most users report that Ticket Transfer is safe as long as you only use the built‑in feature and send to someone you trust, because you can see pending/accepted status and even some history in your account.

TL;DR

To transfer tickets on Ticketmaster, go to My Tickets , hit Transfer , verify with the one‑time code, select the seats, enter the recipient’s contact, then send and wait for their acceptance email.

Information gathered from public forums or data available on the internet and portrayed here.