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if you fear you've been the victim of identity fraud, who do you contact to freeze your credit?

You contact the three major credit bureaus (Experian, Equifax, and TransUnion) to place a credit freeze, not the police or a private detective.

Quick answer

If you fear you’ve been the victim of identity fraud and want to freeze your credit, you should:

  • Contact each of the three major credit bureaus directly (Experian, Equifax, TransUnion).
  • Request a security freeze (also called a credit freeze) on your credit file with each one.

You can usually do this:

  • Online through their official websites.
  • By phone using their automated credit-freeze lines.
  • By mail, if requested or if online/phone doesn’t work.

Why the bureaus are the right contact

  • A credit freeze is a legal tool that credit reporting agencies are required to offer; they control access to your credit reports, so only they can “lock” them.
  • Police, banks, or a private investigator can help with reports or investigations, but they cannot actually freeze your credit files; they may recommend you place a freeze with the bureaus.

Extra steps if you suspect identity theft

Along with freezing your credit:

  1. File an identity theft report with the Federal Trade Commission at IdentityTheft.gov to create a recovery plan.
  1. Consider placing a fraud alert (in addition to a freeze) if advised; a fraud alert tells lenders to take extra steps to verify your identity.

In short: skip the “private detective” options and go straight to Experian, Equifax, and TransUnion if you need to freeze your credit after suspected identity fraud.

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If you fear you’ve been the victim of identity fraud, you should contact the three major credit bureaus—Experian, Equifax, and TransUnion—to place a security freeze on your credit reports.

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