who do I contact if the staar math grade is not released for my tenth grader yet

The best first contact is your child’s campus testing coordinator or main office, because they can confirm whether the score has been released and help with the student’s access code if needed.

What to check first

• Go to the Texas Assessment Family Portal and sign in with the student’s unique access code and date of birth; STAAR results are posted there when TEA releases them.

• If the score is still missing there, ask the campus for help retrieving the access code or confirming the report status.

• If your district uses a parent portal like Skyward, Home Access Center, or Parent Self Serve, check there too because some districts link test scores directly.

Who to contact

• Student’s campus testing coordinator.
• School main office.
• District assessment or accountability office if the campus cannot resolve it.

• In some districts, the parent portal help contact is also listed on the school’s STAAR results page.

If the grade is for a tenth grader

A tenth grader’s “STAAR math” is usually the Algebra I EOC rather than a grades 3–8 math test, and EOC results are posted on the TEA portal when released. If it is still not showing, the campus can verify whether the student tested, whether the result has posted, or whether there is a data mismatch.

Suggested message

Hello, my tenth grader’s STAAR math score is not showing yet in the portal. Can you confirm whether the result has been released, and help me check the access code or any campus portal issue?

TL;DR: Start with the campus testing coordinator, then the school office, and use the Texas Assessment Family Portal or your district parent portal to verify the score.