who do you contact about repayment plans
Contact your loan servicer or lender first for personalized repayment plan guidance, as they handle your specific account details. For federal student loans, check your Federal Student Aid (FSA) account to identify your assigned servicer like Aidvantage, Nelnet, or MOHELA. Additional support includes nonprofit credit counseling agencies or the FSA Information Center for broader advice.
Federal Loan Servicers
Federal loan servicers manage billing, repayment options like income-driven plans, deferment, or forbearance. Always verify your servicer via your FSA dashboard or recent statements before reaching out.
Loan Servicer| Phone Number| Website
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Aidvantage| 1-800-722-1300| aidvantage.com 5
Nelnet| 1-888-486-4722| nelnet.com 5
MOHELA| 1-800-945-4701| mohela.com 5
EdFinancial| 1-855-337-6884| edfinancial.com 5
OSLA Servicing| 1-800-366-4372| osla.org 5
Private Loans
Private loan borrowers should directly contact their bank or lending institution to discuss terms and options. Unlike federal loans, these lack standardized government programs, so servicer-specific negotiations apply.
Extra Resources
- FSA Ombudsman or CFPB : For unresolved disputes or complaints after servicer contact.
- Nonprofit counseling : Free budgeting help from agencies like those recommended by government sites.
- IRS payment plans : If tax-related debts, use their online application for installment agreements.
Forum Insights
Reddit discussions emphasize checking PSLF eligibility and post-2014 borrower status before switching plans. Users advise persistence due to long hold times but stress servicers as the starting point.
TL;DR : Start with your loan servicer using the table above; escalate to FSA or counselors if needed.
Information gathered from public forums or data available on the internet and portrayed here.