If Peacock says Google Play but you can’t find it there, the most likely issue is that you’re signed into the wrong Google account or the subscription was started through Peacock or another provider instead. Google’s subscription page says you should manage Google Play subscriptions from the same account used to buy them, and Peacock’s own support notes that if it doesn’t appear in Google Play, you may need to cancel on Peacock’s site instead.

Try these steps

  1. Open Google Play on the web at play.google.com and sign in with every Google account you use.
  2. Go to Payments & subscriptions > Subscriptions and look for Peacock.
  3. If it still does not show, check your Peacock account directly at PeacockTV.com and look for Account or Plans & Payment to cancel there.
  1. Check your bank or card statement for who is actually billing you, because Peacock can also be billed through Roku, Amazon, Apple, or an internet provider.

If it still won’t appear

  • Search your email for a Peacock receipt to identify the account used.
  • Try switching Google accounts on the Play Store.
  • If billing is through another service, cancel there instead of Google Play.

What usually works

If the charge says Google but the subscription is missing, the fastest fix is usually to find the exact Google account used at signup or cancel directly from Peacock’s account page. If neither place shows it, the charge may be coming from a different billing source entirely.

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