You usually can’t change the email yourself on a Buffalo Wild Wings rewards account; the official FAQ says the account’s user ID is the email address used to sign up, and for account questions you should contact Rewards support at 1-877-335-7693 or [email protected].

What to do

  1. Ask support to update the account email, if they allow it on your account.
  1. If they can’t change it, ask whether they can delete the old account so a new one can be created with the correct email.
  1. Have your ex-wife contact support if she’s the person who should keep the points tied to her own email, because points and account access are usually tied to the account holder’s login.

Practical note

The privacy policy says some account corrections may not be available in settings, which matches the reports that email changes are sometimes handled manually or not supported in-app. A Reddit report also says support told users they were “currently unable” to update the email and suggested deleting the account and starting over, though another user said support eventually changed it after repeated follow-up.

Suggested message

You can send support something like this:

Hi, I need help updating the email address on a Buffalo Wild Wings rewards account. The current account is tied to an old email, and I want the account access and rewards to be associated with the correct person. If the email can’t be changed, please let me know the safest way to transfer or recreate the account without losing points.

Contact info

  • Phone: 1-877-335-7693

If you want, I can also draft a shorter support message you can paste into email or chat.