You get loot boxes in Overwatch 2 mainly by playing matches, finishing weekly or event challenges, and through battle pass rewards. They were brought back in Season 15, and earned boxes are cosmetic only.

Main ways to get them

  • Weekly gameplay: earn boxes by completing matches, with wins counting for extra progress.
  • Event challenges: some limited-time events reward loot boxes.
  • Battle pass: the free track includes at least one loot box, and the premium track can include more.
  • Promotions: some limited-time Discord or Twitch reward campaigns have offered extra boxes.

How it works

Loot boxes in Overwatch 2 are not bought directly with real money in the sources I found; they’re earned through play and promotions. They also contain four random cosmetic items, and old unopened boxes from the original game were automatically opened when players logged in.

Practical tip

If you want the fastest route, focus on weekly match progress first, then check event challenges and battle pass rewards, since those are the most consistent sources.

TL;DR

Play matches, clear weekly/event challenges, and claim battle pass rewards to get loot boxes in Overwatch 2.