To log out of Netflix on a TV, you usually need to use the Get Help menu inside the Netflix app, not the profile-switch screen.

Quick Scoop: Basic Method on Most Smart TVs

  1. Open the Netflix app on your TV and go to the main Home screen (where you see rows of shows).
  1. Using your remote, move either:
    • Up to the top menu and all the way left to your profile icon, or
    • Left to open the side menu (depending on your TV’s version of the app).
  1. Look for Get Help in that menu and select it (not “Exit Netflix” — that just closes the app).
  1. In the Get Help screen, go down to Sign Out and select it.
  1. Confirm by choosing Yes when it asks if you’re sure.

After that, you’ll be taken back to the Netflix sign-in screen on that TV.

If You Don’t Have the TV With You

If you logged into Netflix on a hotel TV, friend’s TV, or any device you can’t reach anymore, you can boot it off your account remotely.

  1. On your phone or computer, go to Netflix.com and sign in.
  1. Click your profile icon and go to Account.
  1. Find Devices or Manage Access and Devices (wording can differ slightly).
  1. Find the TV in the list and click Sign Out next to it.

This removes that TV’s access to your account even if someone still has the physical device.

Mini FAQ (Forum-Style)

“I pressed Exit Netflix, but it didn’t log me out?”

That just closes the app; you need to go into Get Help → Sign Out to really disconnect your account.

“The menu looks a bit different on my TV.”

Different brands (Samsung, LG, Roku, etc.) may shift the layout, but the core idea is the same: open the Netflix home screen, open the side or top menu, find Get Help , then Sign Out.

Quick HTML Snippet for the Key Steps

html

<ul>
  <li>Open Netflix on your TV and go to the home screen.</li>
  <li>Open the side or top menu (left arrow or up arrow on the remote).</li>
  <li>Select “Get Help”.</li>
  <li>Choose “Sign Out”.</li>
  <li>Confirm with “Yes”.</li>
</ul>

TL;DR: On the TV, go Home → menu → Get Help → Sign Out ; if you can’t access the TV, use Netflix.com → Account → devices list to sign that TV out remotely.

Information gathered from public forums or data available on the internet and portrayed here.