At the moment, public data shows that a large Verizon outage on January 14, 2026 is affecting well over one hundred thousand customers, with estimates ranging from “tens of thousands” up to around 175,000–180,000 reported service problems at peak.

Current outage snapshot

  • ABC News reports Verizon has acknowledged an outage impacting at least 175,000 customers nationwide as of Wednesday afternoon.
  • Tracking site Downdetector showed outage reports peaking at over 180,000 before declining later in the day, indicating that some customers have begun to regain service while many still report issues.
  • CNN and other outlets describe the disruption as leaving “tens of thousands” of customers without normal voice and data service.

What “without service” means here

  • Customers in affected areas are experiencing loss of voice calls, text messaging, and mobile data , sometimes showing “SOS” or no bars on phones.
  • The impact is uneven: some users report complete loss of service for hours, while others see intermittent connectivity returning briefly and then dropping again.

Where people are reporting problems

  • News liveblogs and outage maps point to issues spread across multiple regions, with mentions of New York, New Jersey, the Carolinas, Texas, Florida, and other parts of the U.S.
  • Because these counts are based on reports (not a precise, official customer tally), the real number of affected Verizon customers could be higher than what sites like Downdetector or media outlets show.

How official the numbers are

  • Verizon has confirmed a “significant disruption” affecting wireless voice and data for some customers , but has not publicly released an exact customer count or detailed breakdown.
  • The most concrete figures available come from media citing outage-reporting platforms (around 175,000–180,000 reports), so any exact number of customers “without service” should be treated as an estimate , not a precise, final tally.

TL;DR: Public reporting suggests roughly 175,000–180,000 Verizon customers have reported being without service at peak during the January 14, 2026 outage , but Verizon has not published a precise official customer count, so the true number may differ.

Information gathered from public forums or data available on the internet and portrayed here.