Open the DoorDash app on your phone, go to Orders , select the active Aldi order, then tap Help in the top-right corner and choose Cancel Order. Follow the prompts to pick a reason and confirm the cancellation.

A few useful details:

  • Canceling is usually only available while the order is still eligible, often before the store has fully started preparing it.
  • If you don’t see the cancel option, the order may be too far along and you may need to use DoorDash support in the app instead.
  • Refunds depend on the order status and timing, so the earlier you cancel, the better chance of a full refund.

Mobile steps

  1. Open DoorDash.
  2. Tap Orders.
  3. Select your Aldi order.
  4. Tap Help.
  5. Tap Cancel Order.
  6. Confirm the cancellation.

Aldi-specific note

An Aldi order through DoorDash cancels the same way as other DoorDash orders; the store name does not change the app steps.

If cancel is missing

Use in-app support and ask to cancel the active order. If the order is already being prepared or sent out, support may only be able to offer a partial refund or no cancellation, depending on status.

TL;DR: DoorDash app β†’ Orders β†’ your Aldi order β†’ Help β†’ Cancel Order β†’ confirm.