How to Delete a Printer from HP Smart

If your HP Smart app keeps showing an old or wrong printer, you can remove it either directly in the app (phone or PC) or via the HP Smart website and then “hide/remove” it in the app.

Quick Scoop

• You can remove a printer from within the HP Smart app (phone, tablet, or computer) using the printer’s settings or context menu.

• For stubborn printers that won’t disappear, you may need to remove them first on hpsmart.com and then hide/remove them in the app.

• Wording varies by version: you might see “Remove printer”, “Forget printer”, “Delete device”, or “Hide printer”.

Step‑by‑Step: Remove Printer in HP Smart App

On iPhone / iPad / Android

1. Open the HP Smart app and sign in, if needed.

2. On the home screen, look for the tile or icon of the printer you want to remove.

3. Press and hold (long‑press) that printer icon until a menu appears, or tap it to open its settings.

4. In the menu or settings, look for one of these options:
   • “Remove printer”
   • “Forget printer”
   • “Delete device”
   • “Hide printer”

5. Tap the option and confirm when asked (Yes / Remove / OK).

If you see “Hide printer” instead of “Remove”, it will disappear from the app but is still disconnected from your account itself after you remove it on the HP Smart website.

On Windows / Mac HP Smart App

1. Open HP Smart on your computer and sign in.

2. On the main screen, find the printer tile you want to remove.

3. Do one of the following:

 * Right‑click the printer tile, or
 * Single‑click it to open the printer details/settings page.

4. Look for an option such as:
   • “Remove printer”
   • “Forget this device”
   • “Delete this device”

5. Click it, then confirm when prompted.

If the Printer Won’t Go Away: Use hpsmart.com

Sometimes HP Smart keeps showing an old printer because it’s still linked to your HP account in the cloud. In that case, use the HP Smart website :

1. Open a browser and go to hpsmart.com.

2. Sign in with the same HP account you use in the app.

3. In the left menu, click Printers.

4. Find the printer you want to remove and expand Printer options or open its details.

5. Click Remove printer.

6. Confirm the removal in the prompts that follow (HP may warn you about shared users or Instant Ink).

7. Wait for the website to confirm the printer is removed.

8. Now open the HP Smart app on your phone or tablet.

9. Long‑press the old printer tile and choose Hide printer (or similar), then confirm.

After this, the printer should be gone from both your HP Smart account and the visible list in the app.

Mini FAQ & Extra Tips

• Why do I see “Hide printer” instead of “Remove”?
  Some versions of HP Smart only let you hide the printer locally while the real removal is handled on the HP Smart website, tied to your HP account.

• Will removing it stop printing completely?
  Removing it from HP Smart just disconnects it from the app/account; you can still add it again later if you need to.

• Need visual help?
  HP and other creators have short video walkthroughs showing exactly where to click in the app and on hpsmart.com.

Information gathered from public forums or data available on the internet and portrayed here.