Most TVs exit demo mode from the Settings menu: look for Retail Mode, Store Mode, or Demo Mode, then switch it to Home Mode or Off. If that option is missing, a factory reset usually clears it and lets you choose Home Mode during setup.

Common steps

  1. Open Settings or Menu on the TV.
  2. Look under System , General , Preferences , or Device Preferences.
  3. Find Demo Mode , Retail Mode , Store Mode , or Shop Mode.
  4. Turn it Off , or change it to Home Mode.
  5. If needed, do a factory reset and complete setup again.

Brand examples

  • Sony: Go to Settings, then Retail mode settings, and set Demo mode and Picture reset mode to Off.
  • Vizio: Press Back, then choose Exit demo from the on-screen prompt.
  • Sony other models: Some menus use Shop Front Display Setting instead of Demo Mode.

If it still won’t exit

  • Try the original remote if possible. Some TVs hide these options from universal remotes.
  • Unplug the TV for a minute, plug it back in, then check the settings again.
  • If the TV is used or display-unit stock, a full reset is often the fastest fix.

Best next step

Tell me the brand and model of the TV, and I’ll give you the exact button path.