How to get a Medicare replacement card

Quick Scoop

You can get a replacement Medicare card online, by phone, or in person, and the card is free. The fastest options are to print a copy from your Medicare account or request one through your Social Security account; mailed cards usually arrive in about 30 days.

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Ways to replace it

  • Online: Sign in to your Medicare account to print an official copy of your card, or sign in to your my Social Security account to request a replacement card by mail.
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  • By phone: Call Medicare at 1-800-MEDICARE (1-800-633-4227) or Social Security at 1-800-772-1213. TTY users can use 1-877-486-2048 for Medicare or 1-800-325-0778 for Social Security.
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  • In person: Visit your local Social Security office, if needed.
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What to do first

  1. Check whether you need a Medicare card or a private plan card, because Medicare Advantage, Part D, and Medigap plans often issue their own cards.
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  2. Log in to your Medicare or my Social Security account and choose the replacement option.
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  3. Confirm your mailing address before ordering a mailed replacement, since the card is sent to the address on file.
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Timing and proof

If you order a card by mail, it usually takes about 30 days to arrive. If you need proof sooner, an official copy printed from your Medicare account can work right away, and some sources note a temporary proof letter may arrive in about 10 days.

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Safety tip

If your card was stolen, it is smart to report the theft and watch for any signs of misuse. Keep your Medicare number private and only share it with trusted doctors, pharmacies, or insurers.

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Simple version

  • Go online and print a copy, or request a mailed replacement.
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  • Call 1-800-MEDICARE if you need help.
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  • Expect mailed delivery in about 30 days.
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Meta description

Learn how to get a Medicare replacement card online, by phone, or in person, how long it takes, and what to do if your card is lost, stolen, or damaged.

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TL;DR: The easiest way is to log in to your Medicare or my Social Security account and print or request a replacement; mailed cards usually take about 30 days.

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