The database name in Genetec is usually shown in Config Tool under the role’s Resources tab, where you can view or select the database for that role. Genetec’s docs also note that the database server and database name are entered separately, and that the same server can host multiple database instances.

Where to find it

  • Open Config Tool.
  • Go to System.
  • Click Roles and select the role you want.
  • Open the Resources tab.
  • Look for Database or Database info to see the database name.

If you mean the Directory database

For the Directory database, Genetec says it is handled from **Server Admin

  • Main Server** rather than the role view in Config Tool.

What the docs imply

  • The Database server field is the SQL server name, such as (local)\SQLEXPRESS in a default install.
  • The Database field is the actual database name for that role or service.

Practical tip

If you only have the SQL connection details, the database name is the part labeled Database or dbName , not the server address or instance name.

Would you like the exact steps for Security Center , Directory , or Patroller?