Roblox now generally limits chat by age group, so the main way to message friends in different age groups is through trusted connections or by using other allowed communication features inside the platform. Roblox’s help pages say users who complete an age check can chat with users in similar age groups, and trusted friends may be able to chat across those groups depending on account settings and age rules.

What to do

  • Check that both accounts have completed the age check. Roblox says communication features require age checks.
  • Add each other as friends, then see whether the option to make a trusted connection is available. Roblox’s guidance says trusted friends can communicate across age groups in supported cases.
  • Use Party chat or Experience chat when both of you are allowed to access them in the same experience. Roblox says Experience chat works in-game and Direct chat can be used with the /w command where enabled.

Important limits

  • Users under 13 need parental consent for some chat features, and younger users may have stricter limits.
  • If one of you is in a much younger or older age group, chat may still be blocked unless Roblox allows that specific connection.

Safe way to explain it

You can say: “Roblox separates chat by age group, so we may need to use trusted connections or party chat instead of normal messages.”

TL;DR

Roblox doesn’t usually let different age groups message freely; the usual path is age check + friend/trusted connection + supported chat feature.

Would you like a super short version you can paste to your friends?