To turn off ASL/sign language on HBO Max, open the playback controls while the video is playing, then go to the audio/subtitles menu and switch to a regular audio track like English or Original. In some cases, you may also need to turn off sign-language or audio-description options in the app’s accessibility settings.

Quick steps

  1. Start the movie or episode.
  2. Tap or click the screen to show controls.
  3. Open the audio and subtitles menu.
  4. Choose a non-ASL audio version, such as English or Original.
  1. If it still appears, check app or device accessibility settings and disable any sign-language or audio-description options there.

If it keeps coming back

Some users report that the ASL version appears because a specific “version” was selected, especially through a third-party TV provider app. In that case, open Max directly and make sure you pick the default playback version, not the ASL version.

Note

The exact labels can vary a bit by device and app version, but the fix is usually in the audio/subtitles or accessibility menus.

TL;DR: open the player, change the audio to a normal track, and disable any ASL/audio-description accessibility setting if needed.