Quick answer: As a moderator, you usually can’t directly turn comments back on in a TikTok LIVE unless the host has given you that permission. The host needs to open LIVE chat settings, go to moderation settings, then comment settings, and enable the comment controls or access for moderators.

How it works

TikTok’s LIVE comment controls are typically managed from the host side, not by a moderator acting alone. In the LIVE chat panel, the host can open Settings , then Moderation settings , then Comment settings to choose how comments are handled.

If the goal is to let a moderator manage comments more fully, the host may need to give that moderator advanced access, including pin/comment-related permissions. Some TikTok help and creator guidance also describe adding moderators to manage LIVE chat comments through LIVE Studio tools.

What to do

  1. Ask the host to open the LIVE settings.
  2. Go to Moderation settings.
  3. Open Comment settings.
  4. Turn comments on or assign the needed moderator permissions.

If you are the moderator

If you only have moderator access, your options may be limited to managing comments that are already enabled, such as pinning or moderating them, depending on the permissions the host gave you. If comments are fully off, the host usually has to switch them back on.

Practical note

A lot of older tutorials talk about pinning comments, but that is different from turning comments on. Pinning highlights a comment; it does not re-enable the whole chat if the host has disabled it.

TL;DR: The host usually has to turn comments back on, then optionally give moderators comment-related permissions.