You usually cannot “withdraw” a cyber-fraud case from Dubai Police by yourself once it has been accepted for investigation ; the police or public prosecution decide whether it can be closed, continued, or archived based on the facts and evidence. If you want to request withdrawal, the practical step is to contact the police station or unit handling the case and submit a formal written request with your case number, Emirates ID or passport details, and a clear reason for the request.

What to do

  1. Find your case reference number.
    Keep the complaint number, date, and the name of the police station or eCrime channel where you filed it.
  1. Prepare a written withdrawal request.
    State that you are the complainant, mention the case number, and ask whether the complaint can be withdrawn or closed.
  1. Visit the relevant authority.
    If the matter is still with Dubai Police, go to the station or cybercrime unit; if it has moved to prosecution or court, the request must go through the legal process there.
  1. Bring supporting documents.
    Carry your ID, complaint copy, screenshots, chat records, payment proof, and any updates that explain why you want to withdraw.
  1. Get legal advice first.
    In cyber-fraud matters, especially if money was stolen or the scam is serious, withdrawing may not stop the case because authorities may continue it in the public interest.

Important point

Even if you want to withdraw, Dubai authorities may still proceed if the case involves fraud, public harm, or evidence of a criminal offense. So the safest expectation is not “automatic withdrawal,” but “request for review.”

Suggested wording

I, [name], complainant in case number [number], respectfully request review of my complaint and ask whether it may be withdrawn/closed. Please advise the required procedure and any documents needed.

Official channels

Dubai Police’s eCrime service is the main official route for cyber complaints, and the UAE government also provides criminal-case procedure information.

In short

If your cyber-fraud complaint is still at the police stage, submit a formal withdrawal request to the same authority handling it; if it has moved to prosecution or court, you must follow that stage’s procedure, and approval is not guaranteed.