what does atlassian do
Atlassian is a software company that builds tools to help teams plan work, track projects, collaborate, and ship software more efficiently.
Quick Scoop: What does Atlassian do?
Atlassian creates collaboration and productivity software for software development, IT, and business teams. Their tools are used by hundreds of thousands of organizations worldwide to manage projects, track issues, document knowledge, and automate workflows.
Core idea
- Help teams organize work (tasks, bugs, projects, requests).
- Centralize documentation, decisions, and knowledge in one place.
- Improve collaboration across engineering, IT, and non-technical teams.
Key Products (In Plain English)
Here’s what their main tools are used for in real teams today.
- Jira Software – For software teams to plan sprints, track bugs, and manage agile boards (Scrum, Kanban).
- Jira Work Management – For business teams (marketing, HR, finance) to manage projects and workflows in a Jira-style way.
- Jira Service Management – For IT and support teams to handle requests, incidents, and change management like a modern help desk.
- Confluence – A team wiki / documentation hub for specs, meeting notes, project plans, and internal knowledge bases.
- Trello – A simple, card-and-board style tool for visually organizing tasks and projects, popular with both technical and non-technical users.
- Bitbucket – Git-based code hosting and collaboration tool for software development teams (similar space as GitHub/GitLab).
- Loom (acquired) – Async video messaging to record quick walkthroughs, updates, or explanations for teammates.
How these tools work together
- Product teams might plan and track work in Jira, document decisions and specs in Confluence, store code in Bitbucket, and manage support tickets in Jira Service Management.
- Business teams might run campaigns with Trello boards, then move into Jira Work Management as projects scale.
- All of this often connects through Atlassian’s cloud platform so data (issues, pages, comments) links across tools.
What kind of company is Atlassian?
- Type: Enterprise software company focused on B2B collaboration and work management.
- Origin: Founded in 2002 in Sydney, Australia, by Mike Cannon-Brookes and Scott Farquhar.
- Scale: 300,000+ customers in 190–200+ countries, 12,000+ employees, used by a large share of the Fortune 500.
- Mission: “Unleash the potential of every team.”
Their tools are especially common in modern, agile organizations, from startups to big enterprises.
Why is Atlassian a trending topic?
In recent years Atlassian keeps showing up in tech and business discussions because:
- Agile and remote work
- As more teams go remote or hybrid, tools like Jira, Confluence, and Trello have become core infrastructure for organizing distributed work.
- Product ecosystem and integrations
- Atlassian positions its platform as a hub that connects with Slack, Microsoft Teams, Google Workspace, and many dev/DevOps tools.
- AI and automation
- Like many SaaS companies, Atlassian is weaving AI into search, summaries, recommendations, and automation across its platform.
- Enterprise focus
- They increasingly emphasize large organizations, governance, compliance, and scalable cloud deployments.
In many forum and workplace threads, when someone asks “how do we track our work better?”, “how do we manage sprints?”, or “how do we centralize documentation?”, Atlassian tools are among the first options suggested.
Simple example
Imagine a company building a new app:
- Product manager writes requirements in Confluence and links them to Jira issues.
- Developers pick up tasks from a Jira board (To Do → In Progress → Done) and commit code to Bitbucket.
- QA tracks bugs in Jira; each bug links to the related feature and documentation.
- Users report issues via a help portal powered by Jira Service Management.
- Non-technical teams (marketing, customer success) manage launch tasks and checklists in Trello or Jira Work Management.
All of that – planning, code, support, documentation – is connected in the Atlassian ecosystem, which is essentially what Atlassian “does” as a business.
TL;DR: Atlassian builds tools like Jira, Confluence, Trello, Bitbucket, and Jira Service Management that help teams plan work, track progress, collaborate, and ship software and projects more effectively.
Information gathered from public forums or data available on the internet and portrayed here.