Menulog shut down its operations in Australia at the end of November 2025 after nearly 20 years in the market, with its parent company Just Eat Takeaway deciding to cease its involvement in the country.

What happened to Menulog?

Menulog announced that it would stop accepting orders in Australia from midnight on 26 November 2025, effectively closing the platform locally. The decision was framed as a response to “challenging circumstances” in the food delivery market, including profitability pressures and intense competition.

Why did Menulog shut down?

Public reporting points to a mix of financial and strategic reasons:

  • Declining market share as Uber Eats and DoorDash grew, pushing Menulog from an early leader into a smaller player.
  • Rising labour and regulatory costs around gig-economy workers, which increased the cost of operating the delivery model.
  • Strategic refocusing by its parent, Just Eat Takeaway.com, which chose to pull out of Australia rather than keep funding a highly competitive market.

What changed for customers and restaurants?

From 26 November 2025, Menulog customers in Australia visiting the app or site are redirected to Uber Eats under a commercial agreement between the companies. Restaurants and delivery riders were offered streamlined onboarding and promotional incentives to move across, so service and earning opportunities could continue on another platform.

What does it mean for the delivery market?

With Menulog gone, analysts and commentators describe Australia’s food delivery landscape as moving toward a duopoly , dominated by Uber Eats and DoorDash. This consolidation raises concerns about reduced competition, potential fee pressure on restaurants, and fewer choices for consumers over time.

Forum and community reactions

On Australian forums, users had long discussed frustrations with Menulog’s service quality, such as delayed and cold deliveries, shifting ETAs, and customer support issues. After the shutdown announcement, threads and videos highlighted both nostalgia for a 20-year-old local brand and worries about riders and small restaurants losing a competitive alternative to the larger platforms.

Information gathered from public forums or data available on the internet and portrayed here.