The most likely answer is that Loom the video-recording product is still around, but it has evolved a lot under Atlassian. Its status page is currently showing all systems operational, and Atlassian has been shipping new features like AI tools, transcripts/captions, Google Workspace integration, and a redesigned desktop recorder.

What changed

Loom’s branding and product focus shifted from a simple Chrome extension to a broader async video platform for work. Atlassian’s 2023 update describes it as entering a “next era,” with AI summaries, chapters, action items, and faster recording workflows.

Why people ask this

A lot of confusion comes from the fact that “Loom” is also used for other plugins and products in older forum posts, including audio plugins and community tools, so people sometimes mix them up. If you meant the old browser plugin specifically, it effectively got absorbed into the larger Loom product experience rather than disappearing.

Current picture

  • Loom is active and maintained.
  • Atlassian is still publicizing product updates for it.
  • Recent discussion around “loom” online can refer to unrelated plugins, which adds to the confusion.

Fast takeaway

So, nothing dramatic happened like a shutdown ; Loom was reworked, expanded, and folded into Atlassian’s ecosystem.