Usually, Amazon will leave the package in a safe spot at your address, or the driver may take it to a pickup point or attempt delivery again, depending on the carrier and your delivery settings. If the item can’t be delivered, it may be returned and you may be refunded after the return process completes.

What can happen

  • Left at the door, porch, mailbox area, or another “safe place” if the driver thinks it’s secure.
  • Left with a neighbor or building staff if that option is available.
  • Sent for another delivery attempt if no safe drop-off is possible.
  • Redirected to a locker or pickup location if Amazon or the carrier uses that option.
  • Returned to sender if delivery keeps failing, which can trigger a refund depending on the order and seller.

What to check

  • Your Amazon tracking page for a delivery photo, drop-off note, or updated status.
  • Your email or app notifications for instructions about pickup or a second attempt.
  • Any delivery preferences you set, like a safe place or neighbor release.

If you want to refuse it

If the package shows up while you’re home and you do not want it, you can usually refuse delivery at the door, and the carrier should send it back.

In practice, most missed Amazon deliveries are either left somewhere nearby, retried, or routed back through Amazon’s return process.

TL;DR: If you’re not there, the package is usually left in a safe place, retried, or sent to a pickup/return process; if it ends up returned, a refund may follow.