When electricity goes out, an elevator usually stops where it is and engages its brakes, so it does not fall. If it has backup systems, it may move to the nearest floor and open the doors; otherwise, passengers wait safely for help or power to return.

What usually happens

  • The car stops moving right away.
  • Cab lights and panel lights may go out, though emergency lighting may come on.
  • The brakes hold the elevator in place, which is why it does not plunge down the shaft.
  • Some modern elevators have battery or generator backup that can bring the car to a floor and open the doors.

What to do if you’re inside

  • Press the alarm, help, or emergency call button.
  • If the doors open at a landing, exit carefully because the car may not be perfectly level with the floor.
  • Stay calm and wait for trained personnel if the elevator is stuck.
  • Do not try to force the doors or climb out on your own.

Safety note

Elevators are designed with ventilation and emergency systems, so you generally do not need to worry about running out of air during a short outage.