Quick Scoop: What is FedEx OnSite?

FedEx OnSite is a package drop-off and pickup service available at participating retail stores, so you can send or collect FedEx packages without going to a full FedEx location.

How it works

You usually bring a pre-labeled package to a partner store, or pick up a package that was redirected there for convenience. FedEx says these locations are placed in everyday shopping spots to make shipping and receiving easier.

What you can do there

  • Drop off pre-packaged, labeled shipments.
  • Pick up packages held for you.
  • Handle some returns, depending on the location and label setup.
  • In some FedEx Office onsite setups, businesses can also use print, parcel, and mail management services.

Simple distinction

If you mean **FedEx OnSite** , think **retail- store pickup and drop-off**. If you mean **FedEx Office onsite solutions** , that is a broader business service where FedEx manages printing, shipping, and mail operations at a company, university, or hospital.

Bottom line

For most people, “FedEx OnSite” means a convenient nearby store where you can drop off or pick up FedEx packages instead of visiting a shipping center.