On eBay, sellers can see or set more than one address: your account address, your shipping or ship from address, and your return address. The ship-from address is usually managed in your account settings under addresses, and it may be different from the return address or the address buyers see on a listing.

Where to look

  • Go to My eBay.
  • Open Settings or Account settings.
  • Look for Addresses.
  • Check Ship from address and Return address separately.

Why there are different addresses

  • Ship from address : where the item is dispatched from, used for shipping calculations and label details.
  • Return address : where buyers send returns, which can be different from the ship-from address.
  • Listing item location : this can also need updating separately and is not always tied to your ship-from address.

Important note

If you move or sell from more than one place, you may need to update each address separately so labels and shipping costs stay accurate. Some sellers also use a P.O. box or business address for privacy, depending on the platform and country settings.

Simple example

If you live in one city but ship from a warehouse or P.O. box, you can often set that as your ship-from address while keeping a different return address.

TL;DR: eBay separates ship from , return , and account addresses, so check Settings > Addresses and update each one individually.