Verizon has not given a specific public ETA for full restoration of today’s outage yet, only saying that engineers are working to resolve the problem “quickly.”

What Verizon Has Said

  • Verizon has confirmed a major disruption to wireless voice and data service starting shortly after noon Eastern on January 14, 2026.
  • In public statements, the company says its engineers are actively working to identify and fix the issue as quickly as possible and has apologized for the inconvenience.
  • Officials in some cities (for example, New York City emergency management) have warned that 911 calls from Verizon devices may be affected and advised using another carrier, landline, or going to a precinct or fire station for emergencies.

At the time of the latest reports, there is still no clear, confirmed time window like “by this evening” or “within X hours.”

What Outage Trackers And News Sites Show

  • Outage trackers such as Downdetector have logged very high numbers of reports (well over 100,000) concentrated mainly in the eastern half of the U.S. earlier today.
  • Live coverage notes that reports spiked around late morning to midday and remain elevated, indicating the outage is ongoing rather than fully resolved.

These patterns usually mean partial fixes may roll out region by region before everything looks normal again.

What You Can Do Right Now

  • Try alternative connections:
    • Use Wi‑Fi calling if your internet is working and your device supports it.
    • If you have access to another carrier’s phone or a landline, use that for important calls, especially emergencies.
  • Check official status updates:
    • Verizon’s service status page and its official social accounts (for example, X / Twitter) often post rolling updates during large outages.
* Local emergency management or city accounts may also share guidance if 911 or other critical services are affected.
  • If service comes back intermittently:
    • Power‑cycle your phone or toggle airplane mode off and on to force a reconnect to the network. (Carriers commonly recommend this after major outages.)

Realistic Expectations

  • Large nationwide or multi‑state outages like this often last from several hours to much of a day, with lingering issues (dropped calls, slow data) even after the “all clear.” Past Verizon outages affecting many regions have followed that pattern.
  • Because today’s issue is still described as “under investigation,” any exact time anyone gives you right now (like “it’ll be fixed in 1 hour”) would be speculation, not a confirmed schedule.

For the moment, the most accurate answer is that Verizon is actively working on it, but there is no confirmed end time yet; keep an eye on the official status page and local alerts for the first reliable indication that the outage has been fully resolved.

Information gathered from public forums or data available on the internet and portrayed here.