where can i return amazon packages
You can return Amazon packages at several types of locations, but you always have to start the process in Your Orders on Amazon first.
Quick Scoop: Main Places You Can Return Amazon Packages
Once you start a return on Amazon and choose âReturn or replace items,â youâll see a list of nearby dropâoff options based on your address.
Common return locations include:
- UPS Store
- Very common option in the U.S.
* Often _no box or label needed_ ; you just bring the item and the QR code Amazon gives you.
- Kohlâs
- Many Amazon returns can be dropped at Kohlâs with a QR code.
* Staff usually package and label the item for you at no extra cost.
- Staples
- Selected as a dropâoff point for Amazon returns in many areas.
* Often works similarly to Kohlâs and UPS, using a QR code and noâbox returns for eligible items.
- Whole Foods Market / Amazon Fresh / Amazon Go (Amazon physical stores)
- Amazon uses its own stores like Whole Foods, Amazon Fresh, and Amazon Go as return dropâoff points.
* You show your QR code, staff scan it, and handle packaging and shipping.
- Amazon Hub Lockers & Locker+
- Good for small items; you get a special code and drop the package in a selfâservice locker.
* You enter the code on the screen; the locker opens so you can place your package inside.
- Alternative UPS Access Points (CVS, some grocery stores, banks)
- Many CVS locations and other local shops act as UPS Access Points where Amazon returns can be dropped after you choose UPS dropâoff in the return flow.
* You still use the QR code or label provided by Amazon.
- By Mail (any compatible carrier dropâoff)
- If you choose a âship it yourselfâ or prepaid label option, you can drop the package at the specific carrier indicated (often UPS, sometimes USPS or others).
- Home pickup (for some items)
- For certain large or heavy items, Amazon lets you schedule a pickup (often with UPS) instead of going to a dropâoff point, sometimes with a fee.
Simple StepâByâStep Example
- Go to Your Orders on Amazon and click Return or replace items for the product.
- Choose the reason and whether you want a refund, replacement, or exchange.
- On the âHow will you return this item?â screen, pick a location such as UPS Store, Kohlâs, Whole Foods, Staples, Amazon Hub Locker, or a mailâin option.
- Get your QR code or shipping label.
- Take the item to the selected location; for many options you donât need to pack or label it yourself.
Handy Location Overview (HTML Table)
| Return option | Need box/label? | How it works |
|---|---|---|
| UPS Store | Often no box or label; just QR code for eligible items. | [1][3][6]Select UPS Store in Amazonâs return flow, show QR code in store, staff pack and ship. | [3][1][6]
| Kohlâs | Typically no box or label needed. | [1][3]Choose Kohlâs as dropâoff; bring item and QR code, they handle packing and shipping. | [3][1]
| Staples | Often no box/label for eligible noâbox returns. | [1][3][6]Select a Staples/UPS option in checkout, then show your QR code at the store. | [3][6][1]
| Whole Foods / Amazon Fresh / Amazon Go | No box or label needed for many items. | [2][3]Pick an Amazon store option; show QR code at customer service, staff process return. | [2][3]
| Amazon Hub Locker | You usually bring the boxed item and code. | [6]Choose a locker in the return flow, get a code, enter it at the locker, and drop the package in. | [6]
| UPS Access Points (e.g., CVS) | Often QRâcode based; box/label may not be needed for some options. | [6]After selecting UPS dropâoff, you can use listed accessâpoint locations like CVS or grocery stores. | [6]
| Mailâin (prepaid label) | Yes, you pack the item and attach the label. | [7][3]Print label, box item, and drop at the specified carrier (UPS, USPS, etc.). | [7][3]
| Scheduled pickup | You may or may not need full packing, depending on instructions. | [1][3]For large items, choose pickup in the return flow; carrier comes to your address at the set time. | [3][1]
Little âforumâstyleâ tip
Most people on forums say: donât guess the locationâalways start the return in Your Orders, because Amazon only shows the options that work for that specific item and your ZIP code.
TL;DR
You typically return Amazon packages at UPS Stores, Kohlâs, Staples, Whole Foods/Amazon Fresh/Amazon Go, Amazon Hub Lockers, some CVS/UPS Access Points, or by mailing them inâwhatever options Amazon shows you when you start the return for that order.
Information gathered from public forums or data available on the internet and portrayed here.