You can see the details of an Apple service charge in a few places: your Apple purchase history on reportaproblem.apple.com, the App Store’s Purchase History on your device, or the receipt email Apple sent to your Apple Account email address.

Fastest places to check

  • Online purchase history: Sign in at reportaproblem.apple.com, where Apple shows recent purchases and lets you search by the charge amount if you know it.
  • On iPhone/iPad: Open the App Store, tap your profile, then tap Purchase History to see apps, subscriptions, and in-app purchases.
  • On Mac: Open the App Store, click your name, then Account Settings and Purchase History.
  • Email receipt: Search your inbox for an Apple receipt, which often lists the exact item or subscription tied to the charge.

If the charge says apple.com/bill

Apple says an apple.com/bill charge can cover apps, subscriptions, music, movies, and other Apple purchases, and you can sign in to view what was purchased or request a refund. If you use Family Sharing with Purchase Sharing turned on, the family organizer can also see family members’ purchases.

What to do with the 11.14 charge

  • Match the amount against your purchase history and receipts.
  • Check subscriptions in case it’s a recurring charge.
  • If you still do not recognize it, sign in and use Apple’s billing help or refund flow from the charge page.

The quickest first step is usually reportaproblem.apple.com , because Apple says you can search by the amount and see recent purchases tied to that charge.