If you’re in Canada and asking “where do I find my ROE?” , your Record of Employment (ROE) is usually available either through My Service Canada Account or directly from your employer , depending on how they issued it.

Quick answer

  • Electronic ROE : Log in to My Service Canada Account (MSCA) → Employment Insurance → scroll down to see your ROE(s).
  • Paper ROE : Your employer must give you a physical copy; if you lost it, ask them for a replacement or contact Service Canada.

How to find it online (Canada)

  1. Create or sign in to My Service Canada Account
  1. Go to Employment Insurance
    • Click “Employment Insurance” on the main page.
    • Scroll down until you see a section listing your ROEs (sometimes under “Documents” or “ROEs and EI claims”).
  1. View or print your ROE
    • Click on the ROE for the relevant job.
    • You can view, download, or print it as a PDF.

If your ROE is on paper

  • Your employer must give you a paper copy within 5 calendar days of your last day or the interruption of earnings.
  • If you’ve lost it:
    • Ask your employer for a replacement.
    • If they can’t provide one, call Service Canada and ask them to help locate or recreate it.

If you can’t see it online

Common reasons your ROE doesn’t show up yet:

  • Your employer hasn’t filed it yet (they have 5 days after your last pay period).
  • They filed a paper ROE , which won’t appear in MSCA; you’ll need the physical copy.
  • You’re using the wrong account or haven’t fully set up My Service Canada Account (e.g., waiting for a PAC).

Quick reference table

Method| Where to find your ROE
---|---
Electronic ROE| My Service Canada Account → EI → ROE list 359
Paper ROE| From your employer (ask for a copy) 35
Employer hasn’t filed yet| Wait up to 5 days or contact employer/Service Canada 57

If you tell me your country (or province, if in Canada), I can give you a more tailored, step‑by‑step walkthrough for your situation.