Verizon is currently experiencing a large, ongoing outage that is hitting many major parts of the United States, especially the eastern half of the country, with some impact in the Midwest and select West Coast cities.

Quick Scoop

Right now, reports show the outage is widely affecting mobile voice, text, and data service, along with some home internet connections. The heaviest concentrations of issues are being reported in big metro areas on the East Coast and across the broader eastern half of the U.S.

Where the outage is hitting

Current reporting and live outage maps indicate problems in:

  • New York and the broader New York Metro region.
  • New Jersey and parts of the Northeast, including Boston and other nearby cities.
  • The Carolinas and parts of the Southeast, including Atlanta and other hubs.
  • Texas and parts of the South, including several large metro areas.
  • Florida, with multiple clusters of mobile and internet disruption.
  • Select cities in the Midwest and on the West Coast, including Las Vegas and other Pacific states, though these appear less severe than the East.

Overall, outage heat maps and incident trackers describe it as a very widespread issue rather than something localized to a single city or region.

What Verizon is saying

Verizon has acknowledged that an issue is impacting wireless voice and data services for some customers and says engineering teams are actively working to identify and resolve the problem. The company has apologized for the disruption but, as of the latest updates, has not publicly shared a cause or a specific timeline for full restoration.

How to check your location

Because the outage footprint is broad and still shifting as work continues, the best way to see whether your exact area is affected is to:

  1. Visit Verizonā€™s official service status / outage information page and enter your location or sign in to your account to see targeted alerts.
  1. Check a realā€‘time outage tracking site that aggregates user reports and shows a live outage map for Verizon; look for spikes and red clusters over your city or ZIP code.
  1. Look at local news or tech liveā€‘blogs that are tracking todayā€™s outage; many are embedding screenshots or descriptions of where reports are highest.

If your phone shows ā€œSOSā€ or no bars but others on different carriers have service, that is consistent with the current Verizon-specific disruption described in these reports.

Bottom note: Information gathered from public forums or data available on the internet and portrayed here.