A “Hop card” is usually either the AT HOP public‑transport card used in Auckland, New Zealand, or the Hop Fastpass used for TriMet transit around Portland, Oregon. The exact places to buy it depend on which one you mean.

AT HOP card (Auckland, NZ)

For Auckland buses, trains, and ferries, you want an AT HOP card.

Main ways to buy:

  • Online from Auckland Transport
    • Order through the official AT HOP website and have it mailed anywhere in New Zealand.
    • You pay a purchase fee for the card plus an initial top‑up; delivery is via standard post and can take around one to two weeks.
  • In person at HOP retailers
    • Many dairies, supermarkets, and convenience stores across Auckland sell AT HOP cards at the counter.
    • You pay for the card and usually must add a small minimum top‑up when buying.
  • AT HOP vending machines
    • Located at key transport hubs such as Auckland Airport (domestic and international terminals), Downtown Ferry Terminal, and Devonport Ferry Terminal.
    • Machines sell cards that include stored credit and take major bank cards (no cash).

If you are a senior eligible for a Gold AT HOP card, that specific card type must be obtained in person from designated locations, not online.

Hop Fastpass card (Portland, Oregon area)

For TriMet (Portland metro), C‑TRAN, and Portland Streetcar, you use the Hop Fastpass card.

Where to get one:

  • Grocery and retail chains
    • Available at customer service desks or on the gift‑card rack in major chains such as Fred Meyer, Safeway, and New Seasons, along with many pharmacies and convenience stores.
    • You buy a reloadable plastic Hop card and then load funds at checkout or later.
  • Hop ticket machines at stations
    • Machines at many MAX and WES stations sell and reload Hop cards.
    • You choose the card type (Adult, Honored Citizen, Youth) and add value right away.
  • Online and app options
    • The physical card itself is bought in person, but you can manage balance and reload via the official Hop website, mobile app, or phone hotline once you have the card.

Quick tips before you buy

  • Check which city’s system you are using: AT HOP = Auckland , Hop Fastpass = Portland area.
  • In both systems, the card price itself is separate from the travel credit you load, and online orders take several days to arrive.
  • If you are eligible for discounted or senior products, you may need to get a special version of the card in person and show proof of eligibility.

TL;DR:

  • In Auckland , buy an AT HOP card online from Auckland Transport, at HOP retailers, or from AT HOP vending machines at major terminals.
  • In Portland (TriMet) , buy a Hop Fastpass card at supermarkets, convenience stores, or ticket machines at MAX/WES stations, then reload online, via app, or at retailers.

Information gathered from public forums or data available on the internet and portrayed here.