The factor that is not a typical positive result is: b. Savings through staff layoffs.

Why this is the correct answer

When managers listen to employees, recognize their work, build trust , and behave ethically, research and management practice show that organizations typically see:

  • Reduced absenteeism and lower turnover, because employees feel valued and committed.
  • Improved financial performance, largely driven by higher productivity, engagement, and better decision-making.
  • Stronger customer loyalty, as engaged, respected employees usually provide better service and build stronger customer relationships.

However, “savings through staff layoffs ” does not fit this pattern. Layoffs usually:

  • Undermine trust and psychological safety.
  • Damage morale and engagement, even among remaining staff.

So, while ethical, trust-building leadership is linked to better performance, engagement, and loyalty, it is not typically associated with cost savings that come from cutting staff; that option runs counter to the employee- centered practices described.

Information gathered from public forums or data available on the internet and portrayed here.