Life360 usually stops updating location because the phone’s location access, internet connection, battery settings, or the app itself is interfering with refreshes. Life360’s own help page says to open the app, log out, and refresh the app session as a first step, which suggests the issue is often a sync problem rather than a permanent outage.

Common reasons

  • The phone has weak or no Wi‑Fi/data connection, so the app cannot send a fresh location update.
  • Location permission is not set to always allow , so Life360 only updates sometimes or only while the app is open.
  • Battery saver or power-saving mode is limiting background location updates.
  • The app is stuck and needs a logout, restart, or reinstall to clear the glitch.
  • In some cases, users report it staying on the last known spot until they force stop the app and clear cache.

What to try first

  1. Check that the phone has stable internet.
  2. Make sure Location Services are on and Life360 has always-on location permission.
  3. Turn off battery saver for the app.
  4. Log out of Life360, close recent apps, and open it again.
  5. Restart the phone.
  6. If it still fails, delete and reinstall the app.

What people are seeing lately

Recent forum posts show the same pattern: the app can get stuck on an old location until the phone is restarted, the app is reinstalled, or cache is cleared. That points more to app-device sync issues than to one single universal outage.

Practical read

In plain terms, Life360 is often not “broken” so much as blocked by permissions, power-saving settings, or a stale app session. If the location is not refreshing, the fastest fix is usually permission check plus restart, then reinstall if needed.

Information gathered from public forums or data available on the internet and portrayed here.