BookMyShow’s primary customer care helpline for India is commonly listed as +91 22 6144 5050 (sometimes written as 022-6144 5050 or 912261445050).

Main customer care numbers (India)

  • Primary customer care / helpline: +91 22 6144 5050.
  • Earlier/alternate helpline mentioned on some sites: +91 22 3989 5050 (now less commonly referenced, may be outdated).

If one number does not connect, try the other format (with/without country code) and call during normal business hours in India for best response rates.

Email and online support

  • Customer care email: [email protected] – used for issues like refunds, cancellations, payment problems, or ticket not received.
  • Official support centre: Accessible via the BookMyShow Help / Support section on their website or app, where you can raise tickets for common queries (refunds, booking failures, etc.).

What issues you can contact them for

Typical reasons people contact BookMyShow customer care include:

  • Refunds for cancelled shows or failed bookings.
  • Amount debited but ticket not received.
  • Booking failures or wrong date/time/movie selection.
  • Ticket verification or confirmation.
  • General information about bookings, account issues, or BMS Cash.

Important notes

  • Contact details can change, so it’s wise to double-check via the official BookMyShow app or website support section before sharing or relying on any number long term.
  • Avoid sharing card numbers, OTPs, or full banking details over phone or email; use only official channels listed in the app/website.

Information gathered from public forums or data available on the internet and portrayed here.