How can I see my electricity usage details in Oman?

You can see your electricity usage details in Oman by using the Nama / OGE (Oman Electricity Generation & Transmission) online portals, mobile apps, or ONEIC, where your monthly consumption (kWh) and sometimes hourly/daily breakdowns are shown.

1. Check via the Nama Services Portal (most common)

Since regional companies (MEDC, Mazoon, Tanweer, Majan, Dofhar) have merged into Nama , the main way to view your account and usage is through the Nama Services portal :

  • Select:
    • Individuals / Government Entities / Corporate
    • Your region (Muscat, Dhofar, etc.)
    • Then look for Account Details or Customer Data Update sections.

In the Account Details section, you can:

  • Enter your electricity account number.
  • View your current bill , consumption in kWh , and tariff type (primary/resident/additional).

If your tariff is not “primary account tariff,” you may need to update your customer data (ID, tenancy contract, etc.) to get the correct rate and clearer usage details.

2. Use the Oman Grid / OETC Mobile App (real-time tracking)

For real-time electricity usage tracking (hourly, daily, weekly, monthly), you can use the Oman Grid (OETC) mobile app :

  • App name: Oman Grid (OETC Mobile app).
  • Available on: Google Play (Android) and likely other platforms.
  • Purpose: “real time electricity tracking system” for OETC customers.

With this app, you can:

  • See your usage by hour, day, week, and month.
  • Track trends and identify high-consumption periods.

You’ll need to register using your electricity account number and phone number as per the app’s instructions.

3. Use ONEIC Bill & Pay

ONEIC is a unified utility payment platform in Oman:

  • Website: [https://oneic.com.om.1]
  • You can:
    • Create a profile.
    • Add your electricity account number.
    • View your bills and consumption details (kWh and cost).
    • Pay bills, recharge prepaid accounts, and manage multiple utilities in one place.

ONEIC is especially useful if you manage several accounts (electricity, water, telecom) and want them in one dashboard.

4. Read Your Physical Electricity Bill

Your printed or PDF electricity bill always includes key usage details:

  • Total consumption for the period (in kWh).
  • Tariff category and rate.
  • Sometimes previous and current meter readings.
  • Breakdown of charges (energy, service, VAT, etc.).

Look for sections like “Consumption Details” or “Meter Readings” on the bill. If you’re unsure, you can:

  • Call Nama Contact Center: 1011 or +968 24250800.
  • Visit a Nama office with a photo of your meter reading and your account number to get a clear explanation.

5. For Tenants: Make the Account “Your Name”

If you’re a tenant and the bill is in the landlord’s name:

  • You may see higher tariffs (resident/additional account) instead of primary.
  • Use the Nama Services portal to update your data:
    • Upload: ID (front/back) + tenancy agreement approved by municipality.
    • Select “New Owner / Tenant / Occupant” and fill in your details.

This can:

  • Lower your bill significantly (up to ~52% in summer, ~37% in winter as reported by users).
  • Give you clearer access to your own usage details under your name.

Quick Step-by-Step Summary

  1. Online via Nama :
  2. App for real-time data :
    • Install Oman Grid (OETC) app.
    • Register with account number and phone.
    • View hourly/daily/weekly/monthly usage.
  3. Unified platform :
    • Use ONEIC (oneic.com.om) to view and pay bills with consumption details.
  4. Physical bill :
    • Check kWh and meter readings on your invoice.
  5. Tenants :
    • Update customer data on Nama portal to get primary tariff and own account.

Information gathered from public forums or data available on the internet and portrayed here.